You’ve heard the saying, if you don’t succeed, try again. We’ll that was try number two yesterday to get the results that we wanted.
Every August it’s the time in our home to negotiate the TV, internet and phone bill. It’s a time that I dislike, but it’s something that has to be done. Every year, we get that letter that our current package is expiring and the cost will be increasing substantially. Ugh!
I phoned earlier in the month and was given a new package that didn’t meet our needs or budget. We have lowered our services in past years, so there isn’t a lower package with less channels (we’re on basic). Not being happy with the call, I research other companies and their options.
Yesterday, was call number two. Spoke with two different people and get the results we wanted. The price will be increasing less than $5. Yeah!
If you need to negotiate with a company to get the results you need / want, be prepared to make multiple calls. You might just get a person that will go the extra mile to find what you are looking for. We did and we are set for another year.