For those of you who have been following this newsletter – Cutting the Cord – here is our last step. If you missed – Cutting the Cord – Step 1, please read this first.
The home phone number is ported! The actual process was supposed to take 3 to 4 weeks. So I started the process thinking I had time to set up the new actual device. Well surprise – I didn’t. I started the porting process on a Friday afternoon and the number ported by Monday afternoon (2 business days)!. So that was great because it was fast. It was bad because it wasn’t easy to set up the new device. I’ll be honest with you, currently it’s set up wired. I haven’t been able to connect the wireless setting to this date. But the phones and voicemail work!
So our next step was the TV’s. Over the years, we had reduce our TV package / channels down to basic so there wasn’t anymore we could do to reduce our bill. In honesty, we already had some alternative TV options in the house so my husband can watch live sports. This past weekend, I did some exploring with our TV options. I added and set up the major networks apps for streaming live TV and on demand. We installed an app recommended by our alternative TV sources for all local over the air channels and set that up (that is a minimal cost as they suggest a $5/ month donation).
Called the TV provider to discuss the cost of internet only (vs. the triple play). I wasn’t happy with that call. I was told that we wouldn’t be keeping the current price for that portion of the bill, because we were dropping the triple play. It would go up by $15/month. I knew there would be alternatives to this service and I was on a mission to find them.
First, we disconnect the bedroom TV from the cable TV and re-set up the TV and all worked fine. The next day, on to the living room TV. Got that TV disconnected and re-set up. That was a little more challenging as this one had more components involved, but we did it. All is working without cable box!
Next, we called the TV provider to disconnect the phone and TV service. Again, I was told the internet only was going to go up by $15.00. Not what I wanted to hear. After a lengthy conversation, I was transferred to another department and there I got to a great helpful person. I explained our situation – how long we had been a customer, the original TV package we started with and all the down grades over the years.
Bottom line, is that we did get the internet service (same speed) for the price that we were paying for the triple play. And, they gave us the basic cable with the box and remote for no additional change. Yes, we did go through a lot of set up to configure the TV’s without cable and then back to be with cable, but now with a savings of over 45% per month. When the price goes up, we will be ready to fully cut the cord.